Head of India RPO
21230
Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.
Our 10,000 colleagues serve clients in more than 50 countries. We offer five core solutions:
- Organizational Strategy
- Assessment and Succession
- Talent Acquisition
- Leadership Development
- Total Rewards
POSITION SUMMARY
As the Head of India RPO you will be accountable for managing the client portfolio account across India, and will be responsible for the ongoing delivery of a best practice resourcing function and achieving agreed performance & financial targets. You will play a pivotal and highly strategic role in spearheading the delivery of high-quality services to our RPO clients while driving operational performance and continuous improvement. You will be responsible for the day-to-day management and development of staff within the designated accounts. The aim of the role is to ensure the quality assurance of the project delivered to our client.
KEY RESPONSIBILITIES/ACCOUNTABILITIES
- Manage the global client portfolio with P&L responsibility
- Develop an annual operating plan and budget including revenue, workforce and overhead
and profitability
- Operational management and alignment of the onsite Korn Ferry regional leads aligned to
this client account
- Realize opportunities for efficiencies in solution execution and implement innovative
solutions and continuous improvement initiatives delivering to SLAs and KPIs
- Strategic representative to key client stakeholders globally to build and strengthen
relationships to ensure continued value and alignment
- Provide timely updates to the Global Account Lead, client management, stakeholders and/or
executive sponsors
- Manage and set strategic direction with Korn Ferry
stakeholders and client stakeholders through quarterly and annual reviews
- Continually seek opportunities to increase customer satisfaction
PROFESSIONAL EXPERIENCE / QUALIFICATIONS / SKILLS
- Proven track record of senior leadership within Global Talent Acquisition is essential
- Previous experience of leading RPO solutions on a global or a regional scale is essential
- Extensive onsite and regional stakeholder management, with the ability to influence and
negotiate
- Be able to manage clients and set expectations in all aspects of the solution delivery
- Be able to integrate and appreciate client objectives, strategies, key initiatives and issues
and be able set the strategic direction for the solution through acting as a trusted advisor to
client
- Capability in developing, scaling and leading effective multi-disciplinary, regional and global
teams to plan and deliver the business outcomes
- Exceptional interpersonal, teamwork, and organizational skills and ability to interact
effectively at all levels and across diverse cultures
- Ability to respond quickly to client requests, with capability in delivering effective and timely
updates to the client and Korn Ferry organisation on business results, productivity and
priorities
Internal Mobility at Korn Ferry
If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.
Korn Ferry is an Equal Employment Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.
