Principal - Technical Integration Services

24103

United Kingdom
Hybrid
Greater London
London

Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business—synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That’s why the world’s most forward-thinking companies across every major industry turn to us—for a shared commitment to lasting impact and the bold ambition to Be More Than.

 

Korn Ferry Digital is a scaled product business unit within Korn Ferry that develops and sells our suite of talent products and HR technology, supporting clients across six solution areas:

  • Organizational Strategy
  • Assessment and Succession
  • Talent Acquisition
  • Leadership and Professional Development
  • Sales and Service
  • Total Rewards

The Principal within Technical Integration Services, is responsible for managing multiple integrations of the portfolio of Korn Ferry Digital products with client 3rd party platforms. The KF Digital product integrations compromise of packaged solutions geared towards SAP SuccessFactors, Workday, and other larger ATS/HRIS systems.  Principal will need to be able to be the client-facing implementation team member who will assist clients in the implementation process.  The Principal reports directly to the VP, Technical Integration Services, and is a member of the Global Support Team.  

 
Responsibilities 
 

  • Supporting the integration of Korn Ferry Digital platforms with client 3rd party platforms (e.g. HRIS platforms, SAML 2.0-based IDP, Workday, SAP SuccessFactors, etc.) and ensuring customer satisfaction with the Korn Ferry integration solutions. 
  • Creating and maintaining best practice documentation of Korn Ferry Digital integrations and apps with third-party platforms for implementation and deployment. 
  • Support the implementation of Korn Ferry Built On Workday Apps with client Workday environments to ensure successful implementation by the client and alignment to Workday processes. 
  • Work with Korn Ferry client team, clients, and System Integration Partner, where applicable, to review and assess client’s functional and technical integration requirements related to integrating Korn Ferry Digital products with client’s HRIS platforms. 
  • Develop an implementation plan to address integration requirements and support the implementation of the integration work.  
  • Assess client’s Information Technology environment compared to Korn Ferry products technical and security requirements including providing recommendations on any updates the client may need to make to their configuration to successfully roll out Korn Ferry products within their environment. 
  • Keeping up to speed on the advances the Korn Ferry Product teams are creating for clients in relation to packaged integrations. 
  • Partner with Client Advocacy Solution Success Architects to: 
  • Enable and support the SSA team with technology integration and architecture questions impacting our solutions/product strategies for clients 
  • Promotes a positive working environment. 
  • Other duties as prescribed by the VP, Technical Integration Services. 

 

 EDUCATION, EXPERIENCE, & OTHER QUALIFICATIONS 

 

  • Bachelors Degree in Computer Science, Engineering, or Related Topic.  
  • High-level knowledge of multiple business areas and domains including Recruitment, Talent Management, etc. 
  • Certification with Workday HCM modules including configuration and implementation.  Built On Workday app and Workday Query Language (WQL) expertise are highly desired. 
  • Extensive experience implementing and/or deploying API-based integrations for HRIS platforms is required. 
  • Ability to balance customer demands with aggressive revenue and profitability objectives. 
  • Experience with Workday and/or SuccessFactors integration configurations.  (Workday Orchestrate, Built on Workday, SAP BTP, etc.) 
  • Willingness to ‘roll up one’s sleeves and assist wherever needed. 
  • Team player who will work across the organization and company to continue improving the way we serve our customers. 
  • Excellent communication skills, calm under pressure. 
  • Knowledge of Workday, Salesforce, MS Dynamics, Oracle HCM, and SAP SuccessFactors HCM platforms is highly desired. 
  • Must be proficient with Amazon AWS, Google Cloud, and Microsoft Azure.  

 
 
CHARACTERISTICS 

  • Ability to work well under pressure and to manage conflict effectively 
  • Ability to work independently as well as in teams, prioritize and follow up on all commitments 
  • Customer focus and strong client service skills  
  • Detail-oriented; able to produce reports and plans ensuring a high level of accuracy 
  • Interpersonal/Communication Skills 
  • Flexibility/Adaptability 
  • Business Acumen 
  • Negotiating Skills 
  • Influencing Skills 
  • Relationship Management

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.