Senior Client Director, Sales & Service

24126

United States of America
Remote

Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business—synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That’s why the world’s most forward-thinking companies across every major industry turn to us—for a shared commitment to lasting impact and the bold ambition to Be More Than.

 

Korn Ferry Digital is a scaled product business unit within Korn Ferry that develops and sells our suite of talent products and HR technology, supporting clients across six solution areas:

  • Organizational Strategy
  • Assessment and Succession
  • Talent Acquisition
  • Leadership and Professional Development
  • Sales and Service
  • Total Rewards

Within the Sales & Service solution, Korn Ferry Digital offers Korn Ferry Sell, a market leading CRM-embedded application that leverages sales methodology to support clients with real-time training and coaching with their sales opportunities. Much of Korn Ferry Digital growth is driven by continued adoption, renewal, and expansion of KF Sell along with complementary coaching & talent offerings to support the effectiveness of the clients’ commercial teams. 

OPPORTUNITY TO ENHANCE YOUR CAREER - It’s about exceeding your potential. 

The Korn Ferry Sales & Service commercial team oversees and manages the sale of Korn Ferry’s Digital sales transformation solutions, including the Miller Heiman Sales Methodology IP and our SaaS platform. The role-holder will lead end-to-end new business sales pursuits with enterprise prospects and clients, setting standards of sales excellence across Sales & Service digital solutions.   

The Principal Client Director will be responsible for identifying new Enterprise prospects, selling into the office of the Chief Revenue Officer (CRO) and Chief Sales Officer (CSO), converting leads into clients, and collaborating with sales leaders and internal stakeholders on an identified set of large, highly strategic prospects. The Principal Client Director will accomplish this through the ability to sell the full scope of the company's products and services in a consultative manner, negotiate an effective contract, and tailor solutions that address client needs. This role requires high-level execution at every stage of the pipeline development and sales process. 

KEY RESPONSIBILITIES 

  • Demonstrates strategic selling approach to identify, target, and penetrate companies with needs appropriate to company's services and products 
  • Partner with sales team through active solutioning, client demos, technical discussions, integration road mapping, and value positioning 
  • Define clients’ underlying business needs, success criteria, and key performance indicators 
  • Maintain a clear and detailed record of key sales data through Salesforce.com 
  • Leverage internal partners across Korn Ferry to develop comprehensive solutions beyond KF Digital’s Sales & Service portfolio (i.e. talent assessment, consulting projects, organizational design, etc.) 
  • Builds strong internal network of resources and works effectively with them to build solutions and deliver against client needs. 
  • Builds reliable, sustainable, mutually beneficial relationships with key client buying influences 
  • Engage with external partners (i.e. Salesforce) on a joint approach 
  • Proactively identify, contact, and cultivate new business opportunities using a combination of calling, emailing, and social media 
  • Be accountable to the goals of qualified meetings, opportunities, and revenue. 
  • Effectively researches prospect organization to understand industry segment, key business drivers, situational or environment factors, and business challenges 
  • Delivers compelling and thought-provoking presentations that compel new and dormant clients to work with the company 

PROFESSIONAL EXPERIENCE/QUALIFICATIONS 

  • 10+ years of sales experience in a high-growth, complex business environment with emphasis on sales methodology and sales training. Miller Heiman strongly preferred. 
  • Previous success in a Sales or Business Development role selling solutions to the persona of the Chief Revenue Officer (CRO) and the Chief Sales Officer (CSO) is strongly preferred. 
  • Experience selling SaaS solutions with CRM integration. 
  • Experience using Salesforce CRM, ZoomInfo, Outreach.io and related sales tools. 
  • Strong written, verbal communication, and presentation skills; strong conceptual and analytical skills. 
  • Strong customer-centered selling skills. 
  • Ability to present and defend point of view constructively and persuasively. 
  • Very strong influence skills. Exceptional listening and interpersonal skills. 
  • Independent; self-driven; well organized; inspires confidence in self. 
  • Works well under pressure. Demonstrates sound business judgment, common sense, and insight. 
  • Insatiable curiosity and drive to succeed. Perseverant and upbeat. 
  • Understands how to work with senior level management. Solutions oriented. 
  • Ability to travel up to 10% of the time.  

 

EDUCATION 

  • Bachelor's degree is highly preferred.  

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

If you are a resident of New York, Colorado, California, Washington, Hawaii, District of Columbia, New Jersey, Maryland, Illinois, Massachusetts, Ohio, Vancouver, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Quebec, Saskatchewan" please click here for remote opportunities with Korn Ferry in your state/province.

Reference Job Id: 24126 

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The successful candidate will need to complete background checks as part of our recruitment process, this may include criminal, education credentials, employment history, and other background information relevant to your employment qualifications