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POSITION SUMMARY
The RPO Operation Lead (Project Director) will be responsible for Japan local RPO account management and leading Japan RPO operation, and contribute to Korn Ferry growth. The aim of the role is to ensure the quality assurance of the project delivered to our client as well as enhancing Korn Ferry employee engagement.

KEY RESPONSIBILITIES/ACCOUNTABILITIES

• Client Management
• Solution Service Management (Project Delivery)
• Korn Ferry Employee Engagement
• Resource Management/ Global RPO Support

PROFESSIONAL EXPERIENCE / QUALIFICATIONS / SKILLS

• Must have substantial and extensive experience in recruitment either in in-house, client on-site, or in a recruitment organization
• Japanese Language fluent, excellent verbal and written communication skills. Business English fluency, excellent verbal and written skills
• Must have extensive people management experience leading large teams
• Understands revenue and pricing models and P&L’s
• Must be able to be client facing and consistently conduct interactions with clients in a timely, professional and responsive manner always, set and manage expectations and be able to provide recommendations and advice to client on continuous improvement opportunities. Must be able to manage clients in all aspects of the recruitment process. Able to support team in managing client relationship
• Must be able to provide input from the brief to identify the channels and strategy to source candidates matching client requirements and to be responsible for the design and implementation of sourcing strategy for building talent pools of specific candidate profiles. Must be able to coach staff on design of effective sourcing strategy
• Must be able to lead team on the approach styles and techniques to improve effectiveness
• Have experience with recruiting metrics and reporting standards
• Must be able to conduct face to face interviews with candidates including competency interview for senior level and specialist roles. Must be able to coach and guide junior staff on effective interview process and techniques
• Must be able to identify and manage potential & complex roadblocks to successful conclusion. Able to provide guidance and support to staff on handling final stages effectively
• Able to provide guidance and support to junior staff on the effective use of technology tools
• Able to represent KF group at initial level of contact in client discussion and scoping conversations and recognize leads for other divisions
• Must deliver services at high level of client satisfaction, enabling clients to be used as references to support extension of existing business or new business development
• Hybrid (Korn Ferry Japan Office, Marunouchi)

This is a rare opportunity in Japan. If you have passion in leading RPO business/operation, please apply today!