Program Manager - KF Listen

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KORN FERRY DIGITAL

Korn Ferry Digital is based on a world-class, integrated platform granting clients direct access to our proprietary data, insights, and analytics. Clients benefit from a unified talent framework and language across the enterprise. Our suite of products drives organizational performance by connecting people to strategy through over 5,000 success profiles—informed by extensive research on exceptional performance.

This integrated platform draws from the most comprehensive and up-to-date people and organization databases globally. It dismantles organizational and HR silos by fostering communication in a common talent language. With over 69 million assessments taken, pay benchmarking data from over 25,000 companies and engagement data from 8 million employees, Korn Ferry Digital empowers organizations to thrive.

Opportunity to Enhance Your Career - It’s about Exceeding Your Potential.

We’re excited to welcome a Program Manager who will play a pivotal role in orchestrating and strategically managing our clients professionally through complex global employee listening programs. In this position, you will be part of our EMEA KF Listen Delivery team and work primarily with German and European clients who are identified as key accounts.

Key Responsibilities:

• Responsible for leading multiple large sized, complex programs, including employee survey implementations and advisory services.
• Ensure the delivery of high-quality program outcomes, meeting or exceeding client expectations and industry standards.
• Establish robust governance frameworks to monitor and control project performance, risk, and compliance.
• Monitor financial performance, forecasting, and invoicing. Oversee project resources, including timelines and allocations, to optimize utilization and maximize ROI.
• Drive continuous improvement initiatives, leveraging lessons learned and best practices to enhance program delivery excellence.
• Implement standardized processes, tools, and metrics to enable consistent program management practices.
• Responsible for coordinating and collaborating with client and Korn Ferry team members and other stakeholders; sharing issues, mitigating risks, communicating regularly and leading meetings.
• Mentor and develop project management professionals, fostering a culture of learning, growth, and collaboration.
• Promote knowledge sharing and skill enhancement activities to elevate the capabilities of the project management community.

Professional Experience/Qualifications:

• Track record of successfully managed complex programs across diverse stakeholders, industries, and geographies.
• Proficiency in project management methodologies, tools, and techniques, with a focus on driving efficiency and scalability.
• Strong leadership, communication, and negotiation skills, with the ability to influence and inspire senior people with clients and consultants at all levels.
• Demonstrated strategic thinking, problem-solving, and decision-making capabilities in dynamic and fast-paced environments.
• Strong organizational and analytical skills with a strong customer service ethic and quality mindset.
• Enthusiastic, proactive, and adaptable team player; passionate about working in an international and culturally diverse context and team.
• Physical location in Germany.

Education:

• Bachelor's degree in a relevant field; International Business Administration, HR, Market Research, or IT preferred.
• Additional formal education (e.g. Organizational Psychology, Social Sciences) a real advantage.
• Proficiency in Microsoft Office products, including Excel, Word and PowerPoint.
• Proficiency with SPSS/SAS and Project Management certification such as PRINCE 2 or PMI/PMP a real plus.
• Fluency in German and English.
• Further languages a plus, ideally Spanish

If you’re ready to take your career to the next level and make a significant impact in the ever-evolving Employee Experience landscape, we encourage you to apply.